Effective date: 11/08/26

These terms describe use of Posh Auto Detail’s website and customer messaging channels, and how service inquiries, quotes, and appointments are handled. Any specific service agreement confirmed with you also applies to that service.

Website information and inquiries

Our website provides information about our detailing services and ways to contact us. We aim to keep information accurate, but prices, availability, and service details may change. Please confirm details relevant to your vehicle with a Posh Auto Detail representative.

Sending a contact form, email, text, or chat message is an inquiry. It does not by itself create a confirmed appointment or authorize work. Our website does not process online bookings or payments.

Quotes and service scope

Published starting prices are starting points, not guaranteed prices for every vehicle. Pricing and recommended work depend on factors such as vehicle size, condition, requested services, and the labor or products required.

Photos and videos can help us assess your needs. If inspection reveals circumstances that change the proposed scope or price, we will discuss the changes with you and obtain approval before performing additional work. Services and treatments are included only as described in the agreed scope.

Appointment arrangements, the scope of work, and payment arrangements are confirmed directly with Posh Auto Detail. Any applicable deposit or cancellation terms must be communicated before you commit to the appointment.

AI-assisted messaging

When available, our Google Business Profile may use an AI assistant to respond to common questions. Automated responses can contain mistakes or omit relevant details. They do not replace confirmation from a Posh Auto Detail representative for a custom quote, final service scope, or appointment.

You can request a person in the conversation or email poshdetail@gmail.com. Human responses may not be immediate, and messaging availability depends on the providers delivering the service.

Phone and text communication

When you contact us and provide your details, we may respond about your inquiry or service by email, phone, or text. Message frequency depends on the conversation and your service needs. Your carrier’s message and data charges may apply.

You can ask us to stop texting or use email instead. For Google Business Profile messaging, send STOP or UNSUBSCRIBE to opt out through that service. For assistance, email poshdetail@gmail.com. An inquiry does not subscribe you to promotional messages.

Information you provide

Please provide accurate contact and vehicle information and send only materials you have permission to share. Tell us about relevant vehicle conditions or concerns when discussing the work.

Do not send sensitive financial information, passwords, or identity documents through the contact form or messaging channels. Do not use these channels to send spam, malicious files, unlawful content, or abusive messages.

Privacy and third-party services

Our Privacy Policy explains how we handle customer information. Google and other providers may apply their own terms to the communication services you use. We do not control their network availability or delivery times.

Questions, changes, and your rights

Please contact us promptly about service questions or concerns so we can discuss them with you. Nothing in these terms excludes rights or remedies that cannot lawfully be excluded.

We may update these terms by publishing a revised version with a new effective date. An update does not by itself change an existing confirmed service agreement.

Contact Posh Auto Detail at poshdetail@gmail.com.